Returns and Refunds
What is your return policy?All returns must be returned within 30 days of shipment. Please include a copy of the original invoice along with your telephone number. All returned merchandise must be sent in its original container/bag, and in a completely unaltered state. We recommend using a ground service that provides tracking, as USBEADERY.COM, LLC is not responsible for any lost shipments.
Since our online payment gateway does not provide us with your credit card information, refunds to credit cards MAY require this information. In this event, we will call you directly. You should receive your refund within 5 to 7 business days.
If ordering different items in exchange for items you are returning, please add $6.25 to cover postage. USBEADERY.COM, LLC is not responsible for postage on returned items. If you return items from large quantities for which you received quantity discounts, we reserve the right to recalculate your order total based on actual items not returned.